Privacy Policy

Last updated: February 2, 2025

1. Introduction

TrustlyR ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services. By using our Service, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information:

  • Account and identity information: name, email address, phone number, business name, and billing/shipping address when you register or place an order.
  • Payment information: billing details and payment method information. Payment card data is typically processed by third-party payment processors; we do not store full card numbers on our servers.
  • Service-related information: business locations, Google Business Profile details, service preferences, order history, and communications with our support team.
  • Technical and usage data: IP address, browser type and version, device information, pages visited, referring URLs, and timestamps.

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our services, including processing orders and delivering the services you request.
  • Create and manage your account and authenticate you when you sign in.
  • Communicate with you about your account, orders, support requests, and important updates.
  • Send you marketing communications (where you have opted in) and respond to your inquiries.
  • Improve our website and services, develop new features, and analyze usage patterns.
  • Detect, prevent, and address fraud, security issues, and abuse.
  • Comply with legal obligations and enforce our Terms of Service.

4. Information Sharing and Disclosure

We do not sell your personal information to third parties. We may share your information with trusted service providers, when required by law, or in connection with a business transfer, always subject to appropriate safeguards.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet or electronic storage is 100% secure; we cannot guarantee absolute security.

6. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your experience, remember preferences, analyze traffic, and support security. You can control cookies through your browser settings.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

8. Your Rights

Depending on your location, you may have the right to access, correct, delete, restrict, or object to processing of your personal data, and to withdraw consent where we rely on it. To exercise these rights, please contact us.

9. Children's Privacy

Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. When we transfer data internationally, we take steps to ensure an adequate level of protection.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the "Last updated" date.

12. Contact Us

For questions about this Privacy Policy or your personal data, please contact us.