Running a hotel is more than keeping rooms clean and beds comfortable. These days, what guests say about you online matters just as much as what you offer in-house. Imagine a potential guest browsing “hotels near me” on their phone. They see your hotel’s listing, your star rating, and a handful of review comments. If those comments are strong, specific, and believable, you stand out. If they’re weak or sparse, you risk being skipped.
In this blog, we’ll explore 25 hotel review examples you can learn from or use to encourage similar feedback to help you get a 5-star Google rating. We’ll also share smart tips on how to respond to reviews the right way.
Why Positive Hotel Reviews Are Important
Your reviews often speak louder than your ads. Positive hotel reviews act like recommendations that future guests can trust. The more genuine reviews you have, the easier it is for travelers to choose your hotel. Beyond building trust, a strong review profile also improves your visibility on Google and in local searches.
In short, positive hotel reviews help you:
- Make a strong first impression online.
- Build trust faster than any ad or promotion.
- Improve your search rankings.
Hotel Review Examples
Here are hotel review samples:
Review 1: Stayed here for two nights during our road trip. The room was clean and comfortable. The staff greeted us with fresh coffee in the lobby each morning. We were able to check in early, which made our day much easier. The pool area was quiet and well-maintained. We will definitely stay again.
Review 2: Great value, great location. Our room overlooked the park and was peaceful. Housekeeping cleaned up each day and left fresh towels, even on our second day when we didn’t ask. The breakfast buffet had a good variety for our kids. The front desk gave us accurate local tips for dining nearby. Strongly recommend.
Review 3: Excellent hotel! From the moment we arrived, the valet helped with bags, and the check-in staff was friendly and fast. The room temperature was comfortable, the internet worked well, and the bed was very comfortable.
Review 4: My husband and I celebrated our anniversary at this hotel. They surprised us with a small cake in the room, which was very thoughtful. The view from the balcony was stunning at sunset. We loved the rooftop bar and the free shuttle service to the airport. Would come back for sure.
Review 5: Stayed two nights during a business trip. Check-in was smooth, the room had a large work desk and comfy chair, and Wi-Fi was speedy. The breakfast buffet offered hot and cold options. Will stay again.
Review 6: Weekend getaway with my partner. We loved the rooftop bar with a view, the balcony room, and the quiet location despite being downtown. The staff surprised us with a small cake for our anniversary, a very nice touch.
Review 7: Family of four booked for spring break. Kids loved the kids’ club and pool. Our room was spacious, and the cleaning crew came daily. Location near restaurants and parking was a plus.
Review 8: Solo traveler stopover. The hotel is just 5 minutes from the airport shuttle. The room was spotless, and the staff was helpful with taxi booking. Late checkout is offered free of charge. Made travel day easier.
Review 9: Business conference stay. The meeting room facilities were excellent, the tech worked well, and snacks were available. Even after official hours, the lounge was open. The quiet corridor helped me rest properly.
Review 10: Road-trip stop on our way across the state. Free parking, easy check-out, and a fridge and microwave in the room. We arrived late and still got friendly service. Good value for money.
Review 11: We stayed for a wedding in the area. Early check-in was allowed, valet handled our luggage, and the room had enough space for 3 friends. Soundproofing was good, so our sleep wasn’t disturbed by hallway noise.
Review 12: We booked for our honeymoon. The room upgrade was appreciated. We got a view of the city lights from the balcony. There were roses on the bed and breakfast in bed option. Felt special from arrival to departure.
Review 13: Pet-friendly hotel for our dog. Staff offered a dog bed and water bowl. Nearby walkable path for morning walks. The room was clean, quiet, and the pet fee was fair compared to other places.
Review 14: Large family reunion with grandparents and kids. We got adjoining rooms; a kitchenette helped with meals, and the laundry service on-site was good for a long stay. Staff handled extra beds smoothly. Recommended for families.
Review 15: Visited during the winter holiday. The fireplace area was cozy. The room had extra blankets. Location near ski area and shuttle stop. Wonderful stay.
Review 16: Weekend shopping trip. The hotel is right across from the mall. The room was nice with complimentary snacks at the evening happy hour. Housekeeping kept things tidy. Good location and service.
Review 17: Wanted a quiet retreat. The hotel sits off the main road, and our room overlooked the garden rather than the street. The breakfast terrace is quiet in the morning. The pool is heated and well looked after. Perfect for relaxation.
Review 18: Business plus family on the same trip. The hotel let us book two rooms next to each other. The kids got bunk beds, and the parents got a king bed. Breakfast in the early hours is perfect for a morning flight. Good business-family combo.
Review 19: Stayed for a sports event nearby. The hotel had secure bike parking, and the staff gave us route tips. The room had blackout curtains so we could nap midday. The location is just 10 minutes from the stadium. Easy and friendly.
Review 20: Weekend road trip with friends. We arrived late, but the 24-hour front desk was still cheerful. Large room for three, extra pillows ready, fridge stocked. Good base for exploring the city's nightlife.
Review 21: We chose it for convenience near the hospital (visiting a relative). The staff was warm. They arranged a grab-and-go breakfast when we were early, and the room was quiet, even though a few guests nearby were visiting loved ones.
Review 22: Eco-friendly stay. Loved the refillable water stations and pillows made of recycled material. The staff explained local recycling. The room was clean with a loft-style decor near the eco-park. Felt aligned with our values.
Review 23: Loved our stay at this hotel. A historic building is refurbished into this hotel with modern amenities inside. High ceilings, large windows, and design touches. Staff explained building history, free city-tour map was included. Nice blend of old and new.
Review 24: Budget stay that felt premium. Despite the lower price, we got comfy beds, a strong shower, daily cleaning, and free coffee in the lobby. For the price, I was pleasantly surprised.
Review 25: Large group stay for a conference. The hotel gave us group parking, the lobby had a mingle space, rooms were refreshed daily, and breakfast was open early for our schedule. Good for groups.
Why Response to Every Hotel Review Is Important
Online reviews influence booking decisions in a big way. 81% of travelers say they read reviews before booking a hotel. They also look at the company's replies to those reviews.
So, it’s not enough to just have good reviews. How you respond matters too. It shows future guests you’re active, you value feedback, and you fix issues. Good responses paired with good responses help boost your online reputation and your average star rating (on platforms like Google).
Smart Tips for Responding to Hotel Reviews
Responding to reviews shows you’re thankful, humble, and professional. Here's what to keep in mind:
- Begin with appreciation: Express gratitude to your guest for the feedback.
- Personalize your response: Don't use the same response everywhere. Use the guest's name or refer to something from their review.
- Short & friendly: Don't use extremely lengthy responses. Two or three sentences are sufficient.
- Mention what they enjoyed: If they said the pool, food, or service, mention it in your reply. It makes future travelers notice those aspects.
- Include a call back: Finish with a gentle appeal such as, “We'd love to welcome you again on your next stay!”
- Be consistent: Respond to all positive reviews, even the brief and negative ones. It creates an impression that you are interested in all your guests.
How Responding Helps Your Google Rating
When you respond positively, Google takes notice of the fact that your business is “engaged.” That increases your visibility and enhances your 5-star Google rating. Guests also feel more connected when they notice that you have taken the time to read and value feedback.
The more sincere your replies, the stronger your reputation becomes online and offline.
Conclusion
The success of your hotel hangs in the balance of what people say about it online. Each good review is an opportunity to shine. Each caring response makes your guests feel heard. Keep accumulating reviews, respond with heart, and see your reputation soar.
Great service creates great reviews. Great responses create trust. If you do both smartly, your hotel will never lack bookings again.
At TrustlyR, we know that online reputation is everything in the hotel industry. We assist hoteliers and other businesses to manage, enhance, and develop their Google reviews organically. If you wish to purchase Google reviews or buy female Google reviews (which works for hotels), reach out to us today and gain credibility faster.
